Frequently Asked Questions
Everything you need to know about your ACwO audio experience.
What is the battery life of ACwO TWS earbuds?
Most ACwO earbuds offer up to 30-40 hours of total playtime with the charging case, while the earbuds themselves provide 6-8 hours on a single charge depending on volume levels.
How do I pair my ACwO earbuds with my smartphone?
Enable Bluetooth on your device, open the charging case, and select the ACwO model name from the list of available devices to pair instantly.
Are ACwO earbuds sweat and water-resistant?
Yes, our TWS earbuds come with IPX4 or IPX5 ratings, making them resistant to sweat and light splashes, perfect for workouts and outdoor use.
How long does shipping take for my order?
We typically process orders within 24 hours. Delivery usually takes 3-5 business days depending on your location within the country.
What is the warranty policy on ACwO products?
All ACwO wireless earbuds come with a 1-year limited manufacturing warranty covering functional defects and technical issues.
Does ACwO offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across most pin codes, along with secure prepaid options like UPI, Credit/Debit cards, and Net Banking.